Equatorial Mall, Kampala, Uganda +256 705 283 062 Mon–Fri 8:00–18:00 · Sat 8:00–16:00

Field service · Kampala, Uganda

When the machine stops,
the business stops.

We repair, install and service the equipment hotels, laundries, restaurants and workshops run on — and we carry the spare parts to finish the job the same visit.

Laundry equipment Gas & electric ovens Refrigeration & AC Electrical works Generators Spare parts

What we service

Five trades, one call sheet

Most sites we work on have all of this under one roof — a kitchen, a laundry, cold storage, a distribution board and a standby generator. We cover the lot, so you are not chasing five different contractors.

LAU

Laundry equipment

Industrial washer extractors, tumble dryers, ironers and dry-cleaning plant. Bearings, drives, PCBs, drain valves and door seals.

See service details
GAS

Gas & electric ovens

Commercial ranges, deck ovens and burners. Thermocouples, gas valves, pilot assemblies, igniters and full combustion tuning.

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COOL

Refrigeration & AC

Cold rooms, display chillers, domestic and commercial fridges, split and cassette AC. Gas charging, compressors and thermostats.

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ELEC

Electrical works

Distribution boards, three-phase wiring, machine control panels, earthing and planned maintenance for commercial sites.

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PWR

Generators & power

Generator installation, servicing and fault-finding. Automatic changeover switches, load testing and standby power setup.

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PART

Spare parts

Genuine and compatible spares held in stock at Equatorial Mall. Search by part number, machine make or model.

Search parts

How a callout runs

No surprises on the invoice

The order below never changes. You always know the price before we start, and you always leave with a record of what went into your machine.

  1. 01

    You call or WhatsApp

    Tell us the machine, the make and what it is doing. A photo of the rating plate helps us bring the right parts.

  2. 02

    We diagnose on site

    A technician attends, tests the fault properly and identifies the failed component — not a guess from the symptom.

  3. 03

    You get the price first

    Parts and labour, written down, before any work starts. If a part has to be ordered, you know the wait up front.

  4. 04

    We repair and test

    Repair carried out, machine run through a full cycle, gas pressures and electrical readings checked, site left clean.

  5. 05

    Signed off and backed

    You get a job sheet listing what was replaced and the part numbers, so the next service is straightforward.

Spare parts counter

Know the part number? Start there.

Every part we stock is listed with its part number, the machine make it fits and its size or rating — so you can check you are ordering the right thing before you pay for it. Not sure of the number? Send us a photo of the rating plate and we will find it.

Try

Recent work

Jobs off the docket

A Kitonnya technician servicing a dry-cleaning machine
On site Dry-cleaning plant service, Kampala

The company

Technicians, not part swappers

Kitonnya Engineering Company Ltd works out of Equatorial Mall in Kampala. We service the machines that keep businesses trading — and we fix the cause of the fault, not just the symptom that showed up first.

That matters most on commercial equipment. A washer that trips its breaker every third cycle and an oven that will not hold temperature both have a root cause worth finding. We test properly, write down what we replaced, and give you the part numbers so the next service is faster and cheaper.

Response
Same day on most Kampala callouts
Pricing
Quoted before work starts
Parts
Genuine and compatible, stocked
Records
Job sheet with every part number

Who we work for

  • Hotels & lodges
  • Commercial laundries
  • Restaurants & bakeries
  • Dry cleaners
  • Schools & hostels
  • Clinics
  • Supermarkets
  • Homes

Get it looked at

Tell us the machine and the fault

The fastest route is WhatsApp with a photo of the machine's rating plate — that tells us the make, model and serial, so we arrive with the right parts.

Workshop
Equatorial Mall, Kampala, Uganda
Email
kitonnyae@gmail.com
Second line
+256 787 199 524

Send a quick message

We reply during working hours. For emergencies, call the number on the left.